INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

For any comments or queries, you can contact us on whatsapp +965 99627498. You can also send us an email to Info@koot.shop

Can I pay on delivery?

We accept cash payment on delivery. For more information, refer to our Terms and conditions

Do you deliver outside Kuwait?

Unfortunately, we are currently unable to deliver outside Kuwait

Can I return a product / a damaged product?

We have a return policy for all products including damaged products. Returns and replacements are possible within fourteen (14) days if terms and conditions are met. For more information, refer to our Terms and conditions

Do you offer installation services?

For Products requiring Installation, our Delivery & Installation team will perform a quality check in your presence and install the items. An installation fee of 3KD per item is applicable.

What are the delivery fees?

A delivery fee of 2 KD per order will be charged for orders below 30 KD. For more information, refer to our Terms and conditions

For additional information, refer to our Terms and Conditions or contact our Customer Service

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS